Flax & Twine Jute Rope
We love this beautiful 6mm jute rope for all your crafting needs. The natural texture and halo brings a beautiful rustic touch to whatever you might be making. Rope hank includes 200g / 7oz or approx 36 feet of 3-ply twisted, 100% natural jute.
Please note, almost all jute, including ours, is treated with a mineral oil, Jute Batching Oil, during manufacturing to keep the fibers soft and together as it is twisted. This oil can smell a little like mild turpentine. If your bundle smells too much for you, leave it in the sun for a day or two, exposing the rope to sunlight or ultraviolet radiation will lessen the mineral oil smell.
We use this Jute in our Naomi Nesting Bowls Kit and Pattern.
Shipping & Returns
SHIPPING POLICY
Please allow 1-3 business days processing time.
Package will be shipped either USPS or UPS.
We do ship internationally and your shipping comes up in your cart as a fixed rate. Depending what you order, sometimes it is more than that, sometimes it is less. If the shipping is less, we will refund you the difference. If the shipping costs more we ask for the difference after the fact, which you can pay by invoice. We never have you pay more than the actual shipping cost. If it’s too much, you can always choose to refund your order.
If you order from international destinations, there may be a customs / brokerage fee required to be paid in addition to what you've paid us for shipping. Flax & Twine is not responsible for this payment. If you call us at the time, we can sometimes get UPS to issue a form for you to self direct the package in your international location and the brokerage fee may be reduced. If you refuse the package, and it is returned to Flax & Twine, we will refund the kit cost, but we will not refund shipping costs.
REFUND POLICY
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To complete your return, we require a receipt or proof of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. Skeins of yarn must not be opened. It must also be in the original packaging.
Non-returnable items:
Gift cards
Downloadable software products such as patterns
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refund amount will be less the shipping charge required to return the item, if applicable.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@flaxandtwine.com and send your item to: 4105 Jackson St. Denver CO, 80216
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Shipping
To return your product, you should mail your product to: 4105 Jackson St. Denver CO, 80216
You will be responsible for the shipping costs of returning your item. Shipping costs are non-refundable. If a refund is issued to you, the cost of the return shipping label will be deducted from your total refund amount.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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A happy handmade life
At Flax & Twine, we love adding the little element that takes projects from ho-hum to WOW. Using natural fibers in unusual ways help inexperienced makers and long-time creators both succeed in crafting something new and beautiful. We are passionate about people who love to create!
